Insights

Built in the work.

Practical thinking about onboarding, professional services, and building leverage as a GTM operator.

Abstract operating dashboard illustrationBuilt, Not Coded

I Built the Dashboard My Team Was Never Going to Get

What happened when disconnected delivery data became an operating view leaders could actually use.

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Desk with planning materials and a dashboardBuilt, Not Coded

Start With the Problem, Not the Tool

Five principles for using AI to solve real operating problems without surrendering judgment.

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